Help & support

All ears.
Even the floppy ones.

Stuck on something, or just curious? Ask us anything about Kahu, from how it works to what comes next.

Ask a question

Tell us what’s on your mind.

Pick a topic, write your question and send it. No account needed.

What is it about?

Leave out passwords, card numbers and account numbers.

Questions are saved in this browser only.

Before you write

A few quick answers.

How much detail should I include?

The page or feature, what you tried and what happened instead. If there was an error, its wording helps. You can describe an issue without sharing balances or account numbers.

Where does my question go?

Right now it’s saved in your browser only, so nothing leaves your device. If you need a reply, email support@kahu.finance.

Can I email instead?

Yes, write to support@kahu.finance. The family reads it, and the reply comes from the same address. Leave out passwords, card numbers and account numbers.

Where can I check how Kahu handles data?

Your data explains the current web app, statement extraction and what is still planned.

Can I look around without my own accounts?

Yes. The homepage walks through a fictional household, Alex and Sam, and nothing you see there is real.